Specialised Services That Lets You Focus on Growing Your Business.

At The Compliance Fairies, we’re here to sprinkle structure, clarity, and consistency over your regulatory world! From onboarding to ongoing monthly support, we tailor our services to meet the unique compliance needs of your FSP.

We are a young business with vast experience accumulated over 40 years within the financial industry between the management team.

With an in-depth knowledge and understanding of the insurance industry and in particular, compliance with the Financial Advisory and Intermediary Services Act 37 of 2002, we are perfectly positioned to provide a variety of compliance administration services, leaving you free to concentrate on strategic and operational matters, relating to the provision of financial services.

What we do

We Assist in Monthly administration tasks aligned to your annual compliance plan

Onboarding & Ongoing Support

We begin with a deep dive into your business — understanding your structure, roles, and processes. Once we’ve mapped out your world, your dedicated Fairy gets to work, delivering tailored compliance support monthly.

Monthly Compliance Administration

We handle the nitty-gritty: completing administrative compliance tasks monthly and compiling detailed reports for your Key Individual — keeping accountability where it belongs, with full transparency.

Policy Customisation & Training

We customise your internal policies, ensure staff are sensitised and trained, and maintain your policy registers. From general policy updates to onboarding new staff, we help keep your team informed and compliant.

Registers & Record-Keeping

From a central Register of Roles to IT backup and complaints registers, we create and maintain all necessary documentation to keep your compliance file neat, complete, and audit-ready.

FAIS Procedures

We assist clients in customising their FAIS procedures to suit their business needs, ensuring full compliance with regulatory requirements. Our team also keeps your procedures up to date with the latest legislative and FSCA updates, giving you peace of mind and ongoing support.

Complaints & Conflict Management

We draft your complaints and conflict of interest policies, maintain registers, and ensure proper disclosure to clients — promoting transparency at every step.

RMCP Customisation for FICA

We offer full customisation of your Risk Management and Compliance Programme (RMCP) in line with the Financial Intelligence Centre Act (FICA). Our services include:

  • Drafting and tailoring your RMCP to suit your business’s size, nature, and complexity
  • Incorporating your internal processes, client risk rating models, and reporting obligations
  • Ensuring your RMCP aligns with FIC requirements and supports effective anti-money laundering (AML) controls
  • Ongoing reviews and updates as your business evolves

This ensures your FSP is fully FICA-compliant — and audit-ready.

Fit & Proper Support

We support your FSP’s compliance with Fit and Proper requirements across:

  • Financial Soundness
  • Operational Ability
  • Honesty & Integrity
  • Competence

This includes monthly soundness checks, operational ability reviews, backup confirmation, training records, and more.

Professional Indemnity & Regulatory Filings

We assist with renewal reminders, PAIA manual drafting, POPIA reporting, FICA registration, and help ensure your FAIS profile remains up to date.

Representative Documentation

We maintain all representative documentation including Section 13 certificates, disclosure documents, and assist with supervised service contracts and processes.

Client Engagement & SOPs

We help draft and customise client SOPs and ensure representatives have access to correct and version-controlled documentation.

Training & CPD Management

We assist with:

  • Annual product training plans
  • Competence and CPD register maintenance
  • Training delivery
  • Staff understanding confirmations

Topics include FICA, TCF, AML, Debarment, Advertising, and more.

Treating Customers Fairly (TCF)

We assist with:

  • TCF policy adoption
  • TCF Assessments
  • Product supplier due diligence

We keep your TCF strategy aligned with your business objectives.

Direct Marketing & Advertising

We check all your marketing materials for compliance — business cards, email signatures, websites, and more.

We have the ability to make your life easier.

By outsourcing your compliance workload to the FAIRIES, you have more time to concentrate on what is most important in your business.

Testimonials

What our clients say about us

We have the ability to make your life easier.

By outsourcing your compliance workload to the FAIRIES, you have more time to concentrate on what is most important in your business.